How To Buy
You can shop for almost anything on this site either online or in the store.Please feel free to contact us if you have any questions. Please read the guidelines below before sending your inquiries and comments.
Before you order, please be sure to read the following information.
※ The information concerning goods, rights, or services in the advertisement pursuant to the provisions of ordinance of the competent ministry.
※ When a seller advertises terms and conditions under which he/she sells goods through Mail Order Sales, the seller shall indicate the information above.
- How to Order
- You can order by mail, phone and fax.
1. Order by Phone/Fax
Phone : +81-(3)-3595-7111 (for calls from outside Japan)
(03)3595-7111 (for calls from inside Japan)
11:00-19:00 (closed on Sunday and National holiday outside exhibition period)
FAX：+81-(3)-3595-7112 ( for faxes from outside Japan)
(03)3595-7112 (for faxes from inside Japan)
When you call or send a fax , please include the following information :
・Your name ・Your phone number ・our delivery address
・The item name ・The quantity you wish to order ・Your selected payment option and currency
AM・AM 12:00 ～PM 2:00・PM 2:00～PM 4:00・PM 4:00 ～PM 6:00・PM 6:00 ～ PM 8:00・PM 8:00 ～ PM 9:00
Please fill out the order form and click submit button.
We will contact you to confirm that we have received your order.
- How to receive what you bought
- 1. Receiving directly
If you get in touch with us in advance, you can collect it at our store without waiting.
2. Shipment ( Domestic )
We ship our items by Yu-Pack or Seino- delivery system.
We ship our items by EMS（Express Mailing Service）.
- Shipping Time
- ・In most cases, your order is shipped within 3 days after
・we have received your order (if your payment method is bank transfer or PayPal, it is after we confirm your payment).
If you have any questions , please feel free to contact us.
- Payment Method
- The payment method can be selected from bank transfer , PayPal and Collect On Delivery.
We inform you of our bank details and total amount after
we have received your order.。
2．Collect On Delivery
Please pay in cash at the time of delivery.
Fees for Cash on Delivery
Payment amount:1 ～ 50,000yen Service Fee:130yen
Payment amount:50,000yen ～ Service Fee:540yen
It can use creditcard,If you have PayPal account.
When you want more infomation.Please check PayPal site.
Please log in to complete your payment procedures.
- Delivery Fees
Shipment ( Domestic )
1．Payment amount is less than 50,000yen
A delivery fee of 1,000 yen , including packing charge and tax , will be charged.
2．Payment amount is more than 50,000yen
We inform you of delivery rates after we estimate it.
- About Returns
- 1.In general, returns are not accepted at the customers' convenience.
2. If the item was damaged or different from what was ordered , we accept returns and are responsible for all return shipping fees.
All return requests must be made by email , fax or phone within 8 days of the receipt of the item.